Last Updated: May 27, 2025
At Therelah.com, we respect your privacy and your right to control your personal data. This page provides instructions on how you can request the deletion of your personal information that we have collected.
How to Request Data Deletion
To request the deletion of your personal data associated with your account or your use of Therelah.com, please send an email to:
What to Include in Your Email:
To help us process your request efficiently and verify your identity, please include the following information in your email:
- Subject Line: Please use a clear subject line, such as “Data Deletion Request.”
- Your Full Name: The name associated with your Therelah.com account.
- Your Email Address: The email address associated with your Therelah.com account (especially if different from the one you are sending the request from).
- Specific Information (Optional but helpful): If you have specific data you want deleted or any other relevant details, please include them. Otherwise, we will proceed with the deletion of all personal data linked to your identifiable account.
- Reason for Deletion (Optional): While not required, providing a reason can help us improve our services.
What Happens Next?
- Confirmation: Once we receive your email, we will send you a confirmation email to acknowledge receipt of your request. We may need to contact you to verify your identity before proceeding with the deletion. This is to protect your data from unauthorized deletion requests.
- Processing: After verifying your identity, we will process your request to delete your personal data from our active systems and databases.
- Completion: We will notify you once the deletion process is complete. Please note that it may take some time (as outlined in our Privacy Policy, and in compliance with applicable regulations) for your data to be fully removed from all our systems, including backups.
- Limitations: Please be aware that some information may be retained if required by law, for legitimate business purposes (such as fraud prevention or financial record-keeping), or to resolve disputes, as detailed in our Privacy Policy.
Important Considerations:
- Account Deactivation: Requesting data deletion will likely result in the deactivation and closure of your Therelah.com account, as your personal data is essential for maintaining your account.
- Data from Facebook: If you connected your account via Facebook Login, requesting deletion through us will address the data we have stored. You may also need to manage your app permissions directly within your Facebook settings.
- Privacy Policy: For more detailed information on how we handle your data, your rights, and the limitations to data deletion, please refer to our Privacy Policy.
Contact Us
If you have any questions about the data deletion process or our privacy practices, please do not hesitate to contact us through the methods provided in our Privacy Policy or on our website.
Thank you for being a part of the Therelah.com community.